Merrill Edge Reviews

(based on 3 reviews)

38 of 64 people found this review helpful

When I was facing a period of uncertainty and stress, Recoup Agency /com/ provided unwavering support and clear direction. From the very beginning, their team took the time to understand my circumstances in detail, patiently explaining each step of the process and ensuring I felt informed and confident moving forward.
Their professionalism and responsiveness stood out — every question I had was addressed promptly, and I never felt alone in navigating the situation. The guidance they offered was not only practical but also reassuring, giving me the confidence to trust the process.
Thanks to their expertise and commitment, my withdrawal issue was handled thoroughly and resolved successfully. I am deeply grateful for their dedication and the peace of mind they provided during a challenging time.

In summary, I would recommend Merrill Edge to a friend.

445 of 906 people found this review helpful

I wrote them a letter and I received a form letter from Merrill Edge Pennington, NJ signed by **. At the end of the letter was the useless 800 number to Jacksonville, FL. So I did a bit of investigating and came up with (609) 303-6200. Dial that number, press 4 for the company directory. Then spell the person's last and first name. So, when you get an unhelpful response form letter signed by someone, Enter that person's name in the directory, get their phone number and 'reach out' to them!

In summary, I would not recommend Merrill Edge to a friend.

450 of 842 people found this review helpful

*****READ THIS BEFORE ENTRUSTING YOUR HARD EARNED MONEY WITH MERRILL EDGE*****

-POOR CUSTOMER SERVICE
-NUMEROUS MISTAKES BY THEIR EMPLOYEES
-PLACED ON HOLD FOR LONG PERIODS OF TIME
-2 MONTHS WAIT TIME TO CASH OUT FUNDS FROM ACCOUNT

I will never use Merrill Edge again and neither should you. I closed my account with Merrill Edge because of their poor customer service. After I closed my account it only got worse. The funds were put into an abandoned account by mistakes on their end. Then I had to jump through numerous hoops and deal with the worst customer service to get my own money back. As I write this I still have not received my money and it has been over 2 months. DON'T TRUST MERRILL EDGE.

In summary, I would not recommend Merrill Edge to a friend.