Merrill Edge Customer Service Represent Lack Business Acumen 10 October 2013 Reviewer: James R from San Diego,CA
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I wrote them a letter and I received a form letter from Merrill Edge Pennington, NJ signed by **. At the end of the letter was the useless 800 number to Jacksonville, FL. So I did a bit of investigating and came up with (609) 303-6200. Dial that number, press 4 for the company directory. Then spell the person's last and first name. So, when you get an unhelpful response form letter signed by someone, Enter that person's name in the directory, get their phone number and 'reach out' to them!
In summary, I would not recommend Merrill Edge to a friend.