» Select Another Category of Reviews
 

OptionsXpress Reviews

OptionsXpress image

 
Editor's Overall Rating:
Average User Rating:
(based on 1 review)

Category: US Online Stock Trading Websites
Website: http://www.optionsxpress.com



Editor's Review Costs & Features User Reviews
 
Average User Rating:
(1.0 Stars) based on 1 reviews


Already tried it? Write a Review

Average User Star Ratings:

Tools:
Research:
Features:
Ease of Use / Navigation:
Ease of Joining / Registration:
Customer Support:
Value for Money:
Overall Star Rating:

Users' Overall Ratings Distribution:

5 Stars
0 Reviews
4 Stars
0 Reviews
3 Stars
0 Reviews
2 Stars
0 Reviews
1 Star
1 Review

Only 0% of Users Recommend it



1 REVIEWS AVAILABLE
PAGE 1: Displaying Reviews 1 - 1 of 1
Sometimes the "Express" is a slow freight train.
29 May 2013
Reviewer: Doji from Boise, ID

134 of 260 people found this review helpful

I have been trying for several months to open an account with Options Express. This journey started with completing an online application. For identification I responded to all the out-of-the-picket questions. Then the clock started ticking.

A couple of weeks later I attempted to deposit funds into the new account. One problem, no account number. Status showed pending. Waiting a week I contacted Options Express and was advised account would be approved "shortly".

Several weeks later, still pending. Once again I contacted Options Express and was advised I would need to copy and fax my life to them. Advised them I currently had 3 other account with Schwab. Advised then would look into it.

Several more weeks pass and still in a pending status.
Deciding a direct approach was better; I stopped in my local Schwab branch and explained the situations. The desk jockey was perplexed and at a total loss as to what was required to fix the situation. It appears when Schwab acquired Options Express they failed to advise or train their local support staff.

An hour later, after showing no indication of leaving until resolved, progress was made. My ID's... (Read the full review)

In summary, I would not recommend OptionsXpress to a friend.



Was this review helpful?   Yes or No
Read Comments


Already tried it? Write a Review

 





» Click here to visit OptionsXpress.com

or

« Back to the rest of our US Online Stock Trading Websites Reviews







Advertisements