Best broker with the best prices 08 April 2013 Reviewer: Bill Mason from Dallas, TX
131 of 250 people found this review helpful
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I tried SogoTrade for the low prices a few years ago, but the Customer Service was pretty lax and they had other issues. However, I was recently on the lookout for a new brokerage to try (about 7-8 months ago) and read some very mixed review of them still, but decided to give them another shot. I couldn't be more happy with them this time around. Customer Service is very responsive, when I have any issues (and I've not had many), they rectify them in very short order. I have been in contact with them via email, chat online, and on the phone; with each of these methods of contact, the customer service representatives were very responsive and there was no wait time (if there was, it was very minimal). While other people may have problems with SogoTrade, I have not... at least not this time around. It seems that they are for real when they tell me they have been making an effort to make customer service a high priority (when it clearly wasn't in the past). The website is still the same mostly and the platform is one that I like a lot. Executions have always been fine for me and I remember the education section (although it seems basic now) really helped me a lot when I wanted to start trading a few years back. Outside of the research (which is rather minimal in some spots), they seem great for stock or options trades these days.
In summary, I would recommend Sogo Trade to a friend.